Does iHerb.com offer free returns? What's their exchange policy?

What's iHerb.com returns and exchanges policy? Can you return in-store? How many days do you have to return items to iHerb.com for a full refund? Do I need a receipt to return my item to iHerb.com? Do items need to be in new condition?
iHerb's returns & exchanges policies are rated: 4.0 - 1 ratings

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Knoji Staff
136
Posted Jul 30, 2018

At this time, it appears that iHerb does not offer free returns and exchanges. However, you can find more information on iHerb's returns and exchanges policy on this page.

You might also browse their homepage for more information on returning items.

Shopping tip: (November 19, 2018): Use promo code 22BEAUTY to save 22% off at iherb.com — redeem it here. You can also view more iHerb promo codes.

Update: we've found 10 more natural supplements & herbs stores that currently offer free returns & exchanges and 1,069 health & beauty stores that are offering free returns & exchanges . You can also view all 6,351 stores that offer free returns & exchanges across all categories.

This user rated iHerb's returns & exchanges policies: 4.0
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Rated 4.0 - 36 reviews

About iHerb

iHerb is a major natural supplements & herbs company operating the e-commerce site iherb.com. iHerb sells its products and services in the natural supplements & herbs vertical, offering discounts and promo codes to its customers infrequently. iHerb has good ratings among shoppers on Knoji, with 36 ratings and an average rating of 4.0 stars. iHerb scores very highly compared to other brands in the natural supplements & herbs industry, providing 12 e-commerce features to better serve its customers.

iHerb's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that iHerb may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Yes
iHerb offers free shipping on all qualifying orders. Get free delivery on your order from iHerb, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
iHerb offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that iHerb may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that iHerb may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that iHerb may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that iHerb may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
iHerb supports a promo code box on their website. Check the iHerb promo codes page for the latest coupon codes from iHerb. Read full answer >>
Sales:
Yes
iHerb runs a clearance and promotions page on their website. Check the official iHerb sales page for the latest discounted prices and sales directly from iHerb Read full answer >>
Military Discounts:
Maybe
It appears that iHerb may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
iHerb offers their own coupons and promotions page on their website. Check the official iHerb coupons page for the latest offers directly from iHerb Read full answer >>
Student Discounts:
Maybe
It appears that iHerb may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that iHerb may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that iHerb may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that iHerb may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that iHerb may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
No
It appears that iHerb may not allow coupon stacking currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that iHerb may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that iHerb may not offer Cyber Monday ad currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
iHerb offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that iHerb may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Maybe
It appears that iHerb may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Yes
iHerb offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that iHerb may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that iHerb may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that iHerb may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that iHerb may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that iHerb may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that iHerb may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
iHerb offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that iHerb may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that iHerb may not offer affiliate programs currently. Read full answer >>
View all features